Outreach and education programs

We're here to help

This Outreach and Education Center provides resources, education, communications, and outreach to assist taxpayers in meeting their tax filing responsibilities and increase voluntary compliance.

Here you'll find demos that take you through every step of using our Orline Services. You'll also find a custom suite of income tax videos to help you take control of choosing software, filing your own income tax return, and checking your refund status.

Want to learn more? Visit our Tax Basics Education Program for information tailored to your specific interests or occupation. We are continuing to develop this series so if you want to suggest a new topic, leave us a note in our Taxpayer Experience survey.

Webinars

Thank you for your interest in our webinars. We have no webinars scheduled at this time. You can watch and listen to recordings of past webinars below. To learn about future webinars, subscribe to receive emails with tax news and updates.

• Webinar: How to File a New York State Sales Tax Return
• Webinar: Information for Vapor Products Dealers

Speakers for your event

We provide both in-person and virtual outreach presentations to community and business groups, tax professionals, and government and nonprofit organizations who seek to learn more about tax-related topics and issues. We can provide information and speakers for your events.

Contact us to request a speaker: OutreachServices@tax.ny.gov

Videos and demos

Our videos and demos take you through every step of creating an account, filing a return, and making a payment. And they're here for you, 24/7.  

Watch a video or demo