Did you receive mail from us?
Did you receive mail from us?
We may communicate with you by mail for many reasons, including:
- to send you a check for your refund or an additional payment;
- to let you know we adjusted your refund;
- to request information that supports what you reported on a return; and
- to let you know about a change to your tax account.
Scroll below to learn what we're mailing this month, what we send by mail, how to respond, and more.
Concerned about fraud?
Please report any suspicious contact, including by mail, you have with individuals claiming to be Tax Department or IRS employees. To learn how to recognize and report a scam, see Report an impersonation scam.
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Did you receive a letter asking you to complete Form DTF-32, DTF-33, TD-210.2, TD-210.3, or TD-210.7?
To receive your new check sooner, use your mobile device to submit your form online!
- Scan the QR code on your letter.
- Snap a photo of your completed form.
- Submit your photo.
Benefits include:
- security, without the hassle of an account
- no printer or computer required
- instant confirmation we received your form
What we're mailing Now
Unemployment Insurance (UI) Notice
The Tax Department occasionally mails notices and letters on behalf of other agencies. If you received such a letter regarding unemployment information for employers, visit the Department of Labor (DOL) website for more information:
Notice and demand for payment of tax due (DTF-966-E)
If you received this bill, you owe a penalty because you did not prepay enough of your 2021 personal income tax. You must prepay income tax as you earn or receive income during the year, either by having tax withheld from your paycheck (withholding) or by making estimated income tax payments.
If you agree with the bill, pay the penalty amount shown in the upper-right corner by the due date to avoid accruing additional penalty and interest.
If you disagree with the bill, you can request a review. However, you will continue to accrue penalty and interest.
Notice of additional tax due (Form DTF-961-E)
If you received this bill, the IRS changed your federal income tax return, you did not report the change to New York State, and you owe additional New York State tax based on the federal changes.
If you agree with the adjustment and computation shown on the bill, you do not need to file an amended return to report the federal changes. However, you must pay the additional New York State tax due. The easiest and fastest way to pay is online.
If you received a revised CP2000 notice from the IRS, and our computation of your New York State tax does not include those revisions, send us a copy of the revised CP2000 (or similar document) showing the federal figures. To send us this information, refer to the Request a review section of your bill.
Types of Mail we send
Request for Information letters
We may send you a Request for Information (Form DTF-948 or DTF-948-O) letter if we need documentation to support what you claimed on your personal income tax return.
If you receive one of these letters, or another personal income tax letter, respond as soon as you can so we can continue processing your return—and refund!
Letters to property owners
If you're a homeowner, we may send you a letter about STAR. Visit our STAR resource center to view a copy of the letter you received, and to learn what to do next.
Receive a different property letter? We also send letters to request additional information about property exemptions you may be entitled to. Follow the directions on your letter to learn more.
Bills and notices with an amount due
If you receive a bill or notice, you can find the amount due and due date in the upper-right corner.
You can pay your amount due on our website, either directly from your bank account for free or by credit or debit card for a fee. Watch our Demo: Making a bill payment for step-by-step instructions.
If you disagree with the amount shown or can't pay in full, you have options for resolving your bill or notice.
Other notices
Some notices explain an action we took or decision we made. These may later result in a bill.
Other notices request additional information about what you reported on a return for a tax other than personal income tax. These may include a letter from our audit department.
If you need to provide information, or want to challenge a Tax Department decision, you can respond online. We'll walk you through the process.
Informational letters
We may mail you information and resources to make it easier for you to file, pay, and perform other business with the Tax Department. These letters always point to our website, or include a QR code to scan and follow to our website.
We include much of this same information in our emails. Subscribe today to receive emails with tax tips, news, resources, and more. (If you have an Online Services account, you can additionally sign up to receive certain bills and notices electronically.)
How to Go green
If you want to receive future communications from the Tax Department online, the best way is to create an Online Services account and request electronic communications.
