Did you receive mail from us?
Did you receive mail from us?
We may communicate with you by mail for many reasons, including:
- to send you a check for your refund or an additional payment;
- to let you know we adjusted your refund;
- to request information that supports what you reported on a return; and
- to let you know about a change to your tax account.
Scan, snap, submit!
Did you receive a letter asking you to complete Form DTF-32, DTF-33, DTF-36, TD-210.2, TD-210.3, or TD-210.7?
To receive your new check sooner, use your mobile device to submit your form online!
- Scan the QR code on your letter.
- Snap a photo of your completed form.
- Submit your photo.
Benefits include:
- security, without the hassle of an account
- no printer or computer required
- instant confirmation we received your form
Types of Mail we send
Request for Information letters
We may send you a Request for Information (Form DTF-948 or DTF-948-O) letter if we need documentation to support what you claimed on your personal income tax return.
If you receive one of these letters, or another personal income tax letter, respond as soon as you can so we can continue processing your return—and refund!
Letters to property owners
If you're a homeowner, we may send you a letter about STAR. Visit our STAR resource center to view a copy of the letter you received, and to learn what to do next.
Receive a different property letter? We also send letters to request additional information about property exemptions you may be entitled to. Follow the directions on your letter to learn more.
Bills and notices with an amount due
If you receive a bill or notice, you can find the amount due and due date in the upper-right corner.
You can pay your amount due on our website, either directly from your bank account for free or by credit or debit card for a fee. Watch our Demo: Making a bill payment for step-by-step instructions.
If you disagree with the amount shown or can't pay in full, you have options for resolving your bill or notice.
Other notices
Some notices explain an action we took or decision we made. These may later result in a bill.
Other notices request additional information about what you reported on a return for a tax other than personal income tax. These may include a letter from our audit department.
If you need to provide information, or want to challenge a Tax Department decision, you can respond online. We'll walk you through the process.
Informational letters
We may mail you information and resources to make it easier for you to file, pay, and perform other business with the Tax Department. These letters always point to our website, or include a QR code to scan and follow to our website.
We include much of this same information in our emails. Subscribe today to receive emails with tax tips, news, resources, and more. (If you have an Online Services account, you can additionally sign up to receive certain bills and notices electronically.)
What we're mailing Now
We adjusted or disallowed the pass-through entity tax (PTET) credit you claimed on your New York State return (DTF-960-E)
If you received a Statement of Proposed Audit Change for the pass-through entity tax (PTET) credit you claimed for tax year 2022, you claimed more PTET credit on Form IT-653 than your PTET entity reported for you on its annual return (Form DTF-653).
If you agree with the notice, you must pay the amount due in the upper-right corner of your notice.
If you disagree, you may request a review of the notice. Refer to the instructions directly on your notice.
We have not received your annual return (Form DTF-653) for the pass-through entity tax (PTET) (DTF-653.7)
If you received this notice, we have not received your annual PTET return. Web File your return as soon as possible to avoid accruing additional penalty and interest. You must file a return even if you have no tax to report.
If you already filed your PTET return, log in to your Business Online Services account and send us a copy of the filing confirmation as proof. Follow the instructions on your letter for details.
Withholding tax changes for 2025 (TR-906.2-SD)
If you received this letter, you are listed as a business within New York State that may be impacted by changes to withholding tax and wage reporting.
To stay up to date, subscribe to Withholding tax emails.
Statement of Proposed Audit Change for disallowed or adjusted New York State 529 College Savings Program deduction (DTF-960-E)
If you received this letter, you owe tax because we could not verify the contributions you deducted for the New York State 529 College Savings Program on your 2022 income tax return.
You can find the balance due in the upper-right corner of your letter. If you can't pay in full by the due date, see Installment payment agreement (IPA). If you disagree with the letter, respond online to request a review.
Notice to pass-through entity tax (PTET) credit claimant: Your PTET entity must file its annual PTET return (AU-653)
If you received this notice, one or more entities associated with your PTET credit have not filed the required annual PTET return for the tax year listed on your notice. Contact your entities to confirm they filed. Entities must Web File the annual PTET return to report any tax due and allocate credit to partners, members, or shareholders.
If your entities do not file, we must disallow or adjust your claimed credit and send you a bill for tax, penalty, and interest due.
Notice and Demand for Payment of Tax Due (DTF-966-E)
If you received this bill, you owe a penalty because you did not prepay enough of your 2021 personal income tax. You must prepay income tax as you earn or receive income during the year, either by having tax withheld from your paycheck (withholding) or by making estimated income tax payments.
If you agree with the bill, pay the penalty amount shown in the upper-right corner of your bill by the due date noted there to avoid accruing additional penalty and interest.
If you disagree with the letter, you can request a review. However, you will continue to accrue penalty and interest.
Concerned about fraud?
Please report any suspicious contact, including by mail, you have with individuals claiming to be Tax Department or IRS employees. To learn how to recognize and report a scam, see Report a scam.