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Online Services will be down for improvements from 5 p.m. on December 4 until 10 a.m. on December 8.

During this timeframe, you will be unable to create, log in to, or complete any transactions in your Online Services account.
   
If you must file during this timeframe, you may file a paper form. If you must pay a bill, use our Quick Pay application, which does not require you to log in. If you received an income request letter (Form RP-5300-WSC), use our STAR Income Worksheet tool.
   
To learn about the upcoming improvements and stay up to date, see December 2025 changes to Online Services and subscribe to receive Online Services emails.

STAR exemption program

If you’re a senior receiving the Basic STAR exemption, beginning in 2026 you will no longer need to take any action to upgrade to the Enhanced STAR exemption. The Tax Department will automatically notify your assessor when you become eligible for Enhanced STAR.

Note: The STAR exemption information on this page applies only to current STAR exemption recipients. For general information about the STAR program and STAR credits, see the STAR resource center.

New homeowners and first-time STAR applicants

The STAR exemption program is closed to all new applicants. If you’re a new homeowner or you weren’t receiving the STAR exemption on your current home in 2015, you can Register for the STAR credit to receive a check or direct deposit directly from New York State.

Current STAR exemption recipients

If you have an existing STAR exemption, you must update your registration with the Department if:

You continue to own the property but have filed a new deed due to:

  • marriage
  • divorce
  • surrender of interest by a co-owner
  • survivorship
  • trusts
  • life estates
  • name change(s)

To update your registration, visit the Homeowner Benefit Portal and follow the instructions to log in or create an Online Services account.

Updated: