09/23/2024 Assessment Community Weekly
Assessor/Director Hotline downtime
From noon on Monday, September 30 through Wednesday, October 2 at 1:00 p.m., our Assessor/Director Hotline will not be available. During this time, please leave us a voicemail, and we will respond to you by close of business on Thursday, October 3.
If you have an urgent matter, please email Assessor.Hotline@tax.ny.gov and note that it is urgent in the subject line.
STAR credit update
As of today, we have issued 740,000 STAR credits. We’ve issued virtually all credits for homeowners with September 30 school tax due dates, except in cases where we have mailed a letter to a homeowner and are waiting for a response.
As a reminder, if you are contacted by a homeowner looking for their STAR credit:
- first, confirm they are not receiving the exemption, and then
- direct them to our STAR Credit Delivery Schedule.
If they have further questions, direct them to call 518-457-2036.
Reminder: Oct. 1 is the deadline to apply for Aid for Cyclical Reassessments
If you conducted a 2024 reassessment and your final roll date is July 1, the deadline to apply for state aid is October 1. For details and application forms, see Aid for Cyclical Reassessments.
STAR letters going out this week
RP-5310-WSP: Recipients of this letter are registered for the STAR credit, but we need additional income information to determine their eligibility. Within 30 days of the date on their letter, they should provide their income by:
- completing our online income worksheet,
- providing their income in the Homeowner Benefit Portal,
- completing and returning the paper income worksheet enclosed with the letter, or
- calling our representatives at the telephone number on the letter.
As always, if you’re contacted by a homeowner about a STAR-related letter from our department, direct them to the instructions and telephone number on the letter (518-457-2036).