Online Assessment Community: Secure site for assessors, county directors and their staff

The Online Assessment Community (OAC) is a secure site that the Office of Real Property Tax Services makes available to county directors, assessors, and their staff. The OAC includes tools and data resources necessary for local assessment administration. Users must have an assigned account to use the site and accounts can be programmed with either Basic or Elevated access.

Already have an account?

Enter your username and password to access the OAC or the training portal.

• Online Assessment Community log in
• TRAINING PORTAL LOG IN

Access the Online Assessment Community

• I'm having trouble signing in
• I need to request an account
• Basic access vs elevated access
• I need to make changes to or deactivate an account

I'm having trouble signing in

Always use the correct login link. Do not use bookmarks or favorites, instead:

1. Go to www.tax.ny.gov,
2. at the top of the page, select Real property, then Real property home
3. scroll down and select Online Assessment Community in the Local assessment officials box,
4. select ONLINE ASSESSMENT COMMUNITY LOG IN above.

If you are having trouble logging in, try:

• recovering your username,
• resetting your password
  • Note: Passwords must be at least 14 characters in length and include one uppercase letter, one lowercase letter and one number or special character.
    Passwords cannot be reused. Passwords expire every 90 days.
• clearing your cookies, temporary files, cache and history from your browser, and restart your computer.
• using a different browser. Microsoft Edge and Google Chrome often work best. 

If, after troubleshooting you are still having problems, contact your ITS department for additional assistance.

Still need assistance? If you have tried to troubleshoot and have reset your password and still need assistance, email ORPTS.Secure.Access@tax.ny.gov

I need to request an account

All applicants must complete and return Form RP-5100, Request for Secure Access to ORPTS. If requesting a new account for:

• Assessors and county directors. A copy of your official appointment notice must be on file with ORPTS before the request for access can be processed. See how to Submit copy of my official appointment notice.
• Acting assessors and county directors. If you are currently serving in an acting position, you can only receive access as staff and your level of access may be limited. Acting assessors must have the RP-5100 form signed by the city mayor or town supervisor.
  
  
• Town, city, or village assessment staff. All town, city, or village staff requesting access to the Online Assessment Community must have their RP-5100 form signed by the assessor.
  
  
• County staff. All county staff requesting access to the Online Assessment Community must have their RP-5100 signed by the county director. Additionally, if access to STAR data is requested, the applicant must also include a note from the assessor of each municipality they are seeking access to granting them permission to access their municipality's STAR data. Use the following as an example:

I,        (assessor's name)          assessor of the City/Town of      (name of the municipality)     SWIS code    000000    
grant  permission to      (applicant's name)      to access the STAR reports of my municipality.

• Contractors. If the applicant is a contractor, the Local authorization section of the form must be signed by the assessor or county director in which the contractor is working. It is the responsibility of the assessor or county director to notify ORPTS when the contractor's term ends and their access needs to be revoked.

Processing time. Please allow 5-7 business days for the RP-5100 to be processed. You will receive an email when it is complete.

Basic access vs elevated access

Basic access. All approved applicants receive basic access to the Online Assessment Community. This includes:

• Sales Web (Real Property Transfer Data)
• Data Warehouse Query (Parcel and Sales Inventory Data)
• Training Portal (now linked separately) 
• Valuation Guidelines and Standards*
• RPS Software Updates**
• Assessor Manuals*

*This material is proprietary to the Office of Real Property Tax Services within the NYS Department of Taxation and Finance and is not to be reproduced, used, or disclosed except upon authorization of the Office of Real Property Tax Services.

**Due to the proprietary information available through the RPSV4 Updates section of the Online Assessment Community, we cannot grant contractors access to this section of the Online Assessment Community. We encourage you to work with the local staff to receive the necessary updates for RPSV4. In addition, our regional staff can also provide you with the updates. 

Elevated access. Elevated access includes basic access plus any the following:

• STAR eligibility reports
• Enhanced STAR IVP tool
• Sales Reports
• State-Owned Land reports

I need to make changes to or deactivate an account

• I need to add a municipality to an existing account. Complete and sign Form RP-5100, Request for Secure Access. A separate form is required for each municipality that you need access to. 
  
  Note: Assessors and county directors must submit a copy of their official appointment notice before their request for access can be processed. See how to Submit copy of my official appointment notice.
  
  
• I need to remove a municipality from my account. Upon leaving a jurisdiction, you must notify ORPTS.Secure.Access@tax.ny.gov of the change so your access can be removed. Include in your email your user name and the name and SWIS code of the municipality that needs to be removed.
  
  
• I need to upgrade my access. If you were assessment staff who is now the assessor, submit a copy of the official appointment notice along with a signed Form RP-5100, Request for Secure Access. If you are an assessment staff who needs additional permissions such as STAR reports, the Enhanced STAR IVP Tool, Online Sales, or State-Owned Land reports you must have the assessor email us the request to ORPTS.Secure.Access@tax.ny.gov.
  
  
• I need to update my profile information. Use the Update My Account link on the NY.gov welcome page or, email your updates to ORPTS.Secure.Access@tax.ny.gov.
  
  
• I need to revoke or deactivate an account. Email your notification to ORPTS.Secure.Access@tax.ny.gov and provide the name of the user and/or the name and SWIS code of the municipality that needs to be removed.