Telephone assistance: businesses

Business contact info
Information	Telephone	Hours
Is your business information up to date? See DTF-95, Business Tax Account Update.
Sales tax
Online options: Register as a sales tax vendor (DTF-17) \| Sales Tax Web File Also see: Sales and use tax \| File sales tax returns \| Tax Bulletins	518-485-2889	8:30 a.m. – 4:30 p.m.
Wireless communications surcharge
Learn about: Wireless communications surcharge \| Prepaid wireless communications seller Also see: Postpaid wireless communications service supplier	518-591-5283	8:30 a.m. – 4:30 p.m.
Corporation tax (General)
Learn about: Corporation tax \| Corporate tax reform \| Pass-through entity tax (PTET) Respond to Form CT-198, Corporation Tax Account Information	518-485-6027 518-457-2961	8:30 a.m. – 4:30 p.m.
Corporation tax (Dissolution)
Learn about: Voluntary dissolution \| Close or end a business	518-485-2639	8:30 a.m. – 4:30 p.m.
Miscellaneous business taxes
Adult-use cannabis products tax Alcoholic beverages tax Authorized combative sports tax Cigarette and tobacco products tax Congestion surcharge Fuel Use Tax/International Fuel Tax Agreement (IFTA) Hazardous waste Highway use tax (HUT) One-Stop Credentialing and Registration (OSCAR) Opioid excise tax Petroleum business tax Taxicab and hail vehicle trip tax Transportation Network Company (TNC) assessment Vapor products Waste tire management fee	518-457-5735	8:30 a.m. – 4:30 p.m.
New hire reporting
Online option: Submit new hire information Learn more: New hire reporting	518-320-1079	8:00 a.m. – 4:30 p.m.
Withholding tax
Online options: Register as an employer Also see: Withholding tax \| E-file mandate for withholding	518-485-6654	8:30 a.m. – 4:30 p.m.
Employer Compensation Expense Program
Learn about: Employer Compensation Expense Program (ECEP) Note: For news and updates about ECEP, subscribe to our email services.	518-485-6654	8:30 a.m. – 4:30 p.m.
PrompTax customer service
Learn about: PrompTax Program	518-457-2332	8:30 a.m. – 4:30 p.m.
Metropolitan commuter transportation mobility tax
Learn about: Metropolitan commuter transportation mobility tax (MCTMT) Note: For news and updates about MCTMT, subscribe to our email services.	518 485-2392	8:30 a.m. – 4:30 p.m.
Partnership, limited liability company (LLC), LLC partnership filing fee, and pass-through entity tax (PTET)
Learn about: Limited Liability Companies (LLCs) and Limited Liability Partnerships (LLPs) \| Partnerships \| Pass-through entity tax (PTET)	518-457-5181	8:30 a.m. – 4:30 p.m.
Beverage container deposit initiators Reporting payments on Form 1099-K, Motor vehicle insurers, franchisors and alcoholic beverage wholesalers
Learn about: Beverage container deposit registration \| 1099-K Reporting requirements \| Annual reporting requirement for motor vehicle insurers, franchisors, and alcoholic beverage wholesalers	518-485-2889	8:30 a.m. – 4:30 p.m.
Disagree with your bill or notice (Businesses)
Online option: Respond to your notice or bill online Learn about: Challenge Tax Department actions \| Audits	518-485-0384	8:30 a.m. – 4:30 p.m.
Forms ordering
Online option: Forms and instructions Note: You’ll need Adobe Reader version 6.0 or greater to view, download, and print.	518-457-5431	8:30 a.m. – 4:30 p.m.
Office of Professional Responsibility
Online options: Professional responsibility \| Register as a tax preparer or facilitator \| Posting requirements	518-457-1929	8:30 a.m. – 4:30 p.m.

Page last reviewed or updated: March 23, 2025